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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ed Sutton

April 24, 2025

5  out of  5
rating by Ed Sutton
"We lost two cars during Hurricane Helene. This office was incredibly helpful and responsive and made the claim process seamless and painless. One of the service people in particular, Suzanne, was fantastic and far exceeded our expectations. Jim Cornwell personally reached out to make sure everything went well. I wish I could give them more than 5 stars!"
We responded:
"Thank you, Ed, for sharing your experience. It's wonderful to hear that our team was able to assist you effectively during such a challenging time. Suzanne and the rest of the team are dedicated to providing the best service possible, and it's great to know they exceeded your expectations. Your kind words and high rating mean a lot to us. If there's anything else we can do for you, please let us know."
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di rodriguez

April 22, 2025

5  out of  5
rating by di rodriguez
"Excellent and professional work, the process was nice and easy, thank you !!! I will highly recommend it"
We responded:
"Thank you, Di, for your wonderful feedback! It's fantastic to hear that you found the process nice and easy. Your recommendation means a lot to us, and we're glad to have been able to assist you with your auto insurance needs."
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Deborah Irish

April 21, 2025

5  out of  5
rating by Deborah Irish
"Reilly O'Neill was very nice to work with. He was kind and patient. He saved me alot of money from a competitor, See ya Flo!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Reilly provided you with such kind and patient service while helping you save money. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs. Thanks, Jim Cornwell "
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Greg H

April 6, 2025

1  out of  5
rating by Greg H
"Unfortunately, I would recommend looking elsewhere. I have been paying my insurance premium for years, never filing any claims.. until the hurricane hit in October this year. The state farm agent came out and agreed that our unit was damaged by storm water, but that since he couldn’t determine where the storm water entered from, our claim was denied. We live on floor 6 of a 10 story building. He came at a time that he couldn’t access the roof to see any damage up there. He also came over a month after I filed the claim, and saw that recent repairs had been done in possible entry points above us. I reached out twice for additional assistance. Once I was told Jim was sick, and the other time I received no response. They are nice and send you hand signed birthday cards, but when you actually need them for the service you pay for they leave you hanging. I’m planning to change to a different company before the next hurricane season."
We responded:
"Greg, First I am sorry you have had negative experience. You and I did speak about your issue. If I remember you didn’t know where the water was coming from, it clearly was not a flood. I also read that the adjusters came out to inspect they also took pictures. Their report indicated that the water had seeped through cracks in the wall which is not a covered peril according to their letter. I will try to have the claim reopened asking for another look but no promises that there will be a change. I totally understand your frustrations with me and State Farm but State Farm is obligated to follow the language of the policy. As far as me or my office I offer no excuse we missed which I am sorry. I will be in contact with you after I have talked with claims."
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Moriah Charles

April 4, 2025

5  out of  5
rating by Moriah Charles
"Wow! Suzanna was amazing! I ran into a few complications with the auto glass company who was working on my car; however, Suzanna and Gloria took care of everything. Once they got involved, my issue was resolved the next day. I’m so impressed by the level of service I received. Thank you so much for your excellent service, great solutions and amazing attitude!"
We responded:
"Thank you so much for your kind words, Moriah! It's fantastic to hear that Gloria was able to answer all your questions and make the process easy for you. We're delighted to know you appreciated the service, solutions, and attitude. Your feedback means a lot to us!"
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Randall Planthaber

April 1, 2025

5  out of  5
rating by Randall Planthaber
"I had a great experience with agent Gloria Flores. I had a variety of insurance issues to straighten out and she got me through all of them. Always great service !!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Gloria was able to assist you with your insurance needs and provide great service. We appreciate your feedback and are delighted to know you had a positive experience. Your satisfaction is important to us, and we're here to help whenever you need. Thank you for your business, Jim"
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Sharon Hopkins

March 22, 2025

5  out of  5
rating by Sharon Hopkins
"I have been with State Farm for over 7 years. I actually got to meet Mr. Jim Cornwell himself. The experience and professionalism of the staff and agents as well as the insurance adjusters is incredible. Everyone is knowledgeable and if they don't know the answer they will find it.. Susan was absolutely wonderful. She is an asset to your company. She was very knowledgeable and professional at all times. Lici, is the go to for quotes and getting me the best rates. She always responds to my emails and phone calls. Ms. Laura King is so kind and was so very detailed at helping me understand some of the questions I didn't know. She went out of her way to take the time to find the missing pieces for me and now I know. The extra time was definitely appreciated. Thank you to all through this rough time being without a car for 3 long months me and my husband finally purchased another vehicle and stayed with State Farm. Again you are all wonderful. Sincerely, Sharon Hopkins Thank you Susan. Sincerely, Sharon Hopkins"
We responded:
"Thank you, Sharon, for sharing your positive experience with Susan. It's wonderful to hear that she provided knowledgeable and professional service. Your feedback is greatly appreciated and will be shared with Susan and the team."
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SquattingMonkeysTellNoLies

March 19, 2025

5  out of  5
rating by SquattingMonkeysTellNoLies
"Victoria Ostapski is wonderful to talk to and helped get me savings I didn't think State Farm would have. She is knowledgeable and knows her stuff ^_^"
We responded:
"Thank you for your kind words about Victoria she is crucial to the agency. I also want to thank you for your business. Have a great day! All the best, Jim Cornwell"
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Kyle Waddle

March 11, 2025

5  out of  5
rating by Kyle Waddle
"I have been a customer here at Jim Cornwell since moving to Florida in 2020. Prior to Florida I had State Farm and Allstate, although not much cause to use either policy much. Since moving to Florida I consolidated all of my policies with State Farm and I have found the service at this location to be excellent. When I started all of the policies, Anthony walked me though my coverages, which came in handy later when I had several large appliance repairs (otherwise would not have known I had coverage). I also have called with questions or additions to my policies and Laurie is always right on it - responsive and providing confirmation by email of the changes and costs. I would recommend this office to anyone just moving to Florida."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Anthony and Laurie have been able to assist you effectively with your policies and provide the support you need. We're pleased to know that our service has been helpful, especially with your appliance repairs. Your recommendation means a lot, and we're glad to be your choice for insurance in Florida. If you have any more questions or need further assistance, feel free to reach out."
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Abby C.

March 8, 2025

5  out of  5
rating by Abby C.
"Wonderful experience! Reilly helped me while in the office, he was professional and knowledgeable in all the questions I had. He was about to set me up with a great plan that covered all my needs. I would recommend him to anyone looking to start coverage or switching."
We responded:
"Hey Abby, thank you for taking the time for your kind words about Reilly. We are so blessed to work with Reilly he is the real deal. Thank you for your business. All the best, Jim Cornwell "
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Linda Musante

March 5, 2025

5  out of  5
rating by Linda Musante
"We have been with Jim Cornwell for car and homeowner insurance for years and they are the best! Everyone who works there is smart and conscientious and professional and kind, and they are so helpful in explaining things and answering our questions. Suzanne has gone beyond the call of duty to help us on numerous occasions and Lici is wonderful too.. Insurance in Florida is ridiculously expensive but Jim Cornwell and his staff make it a little easier to pay those huge premiums."
We responded:
"Good morning Linda! Thank you so much for your kind words about our agency your comments are so appreciated. Suzanne and Lici are vital to our success and I am blessed to work with with both them. Please feel free to reach out to me with any issues. Thank you for your business hope you have a nice day and a relaxing weekend. All the best, Jim "
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Mark K.

March 4, 2025

5  out of  5
rating by Mark K.
"Reilly from this office was so professional and helped me out with my questions about my auto insurance. Excellent service and support throughout the whole process!"
We responded:
"Thank you, Mark, for sharing your experience with us. It's wonderful to hear that Reilly provided you with professional service and support for your auto insurance needs. We appreciate your feedback and are delighted to know that you had an excellent experience throughout the process. Your satisfaction is our priority, and we're here to assist you anytime you need."
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Maria Machado

March 4, 2025

5  out of  5
rating by Maria Machado
"Just moved from out of state and I experienced same day service with a knowledgeable and friendly agent !"
We responded:
"Thank you, Maria, for sharing your experience with us. We're delighted to hear that our team was able to provide you with same-day service and that you found our agent knowledgeable and friendly. Welcome to Tampa, and we're here to assist you with any of your insurance needs."
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Alex Tzelepis

March 2, 2025

5  out of  5
rating by Alex Tzelepis
"Love Jim Cornwells office and Mr. Cornwells agents and support staff. My family and I are all covered and insured with state farm for over 10 years now and on behalf of all of us, we thank you for the outstanding support, service and hands on in person or via phone when needed. Just as they say “ Like a good neighbor, State-farm is there “ 💯% Thank you all Alex t"
We responded:
"Thank you so much for your kind words and for being a loyal customer for over a decade. It's wonderful to hear that you and your family feel well-supported by our team. We truly appreciate your trust in us and are always here to help, whether in person or over the phone. Your feedback means a lot to us, and we're glad to be your "good neighbor." "
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Braiden Inboden

February 28, 2025

5  out of  5
rating by Braiden Inboden
"Reilly was absolutely fantastic! Getting an auto insurance quote was quick and easy, and he took the time to explain all my options and what they actually meant to protect me and my family if something actually happens! I didn't know auto insurance not only protects you and you vehicle but can help protect your assets to! Plus he did this without any pressure. 10/10"
We responded:
"Thank you, Braiden! We're so glad to hear that Reilly made the process smooth and informative for you. Protecting you and your assets is our top priority! We appreciate your trust and the 10/10 rating!"
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Gail Nestor

February 28, 2025

5  out of  5
rating by Gail Nestor
"I recently changed State Farm agents and talked with Cheryl Schofield in this office about my auto insurance needs. She explained my options clearly and make good recommendations for me to get the most value for my payments. I'm glad I made the change."
We responded:
"Thank you, Gail! We're so glad to hear that Cheryl provided clear guidance and helpful recommendations. We appreciate your trust in our office and look forward to serving you!"
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Breanna Jarboe

February 28, 2025

5  out of  5
rating by Breanna Jarboe
"Lici was very helpful with my renters insurance policy. She was polite and attentive and got what I needed done quickly!"
We responded:
"Thank you, Breanna, for sharing your positive experience with Lici. It's wonderful to hear that she was able to assist you efficiently with your renters insurance policy. Your feedback is greatly appreciated, and we're glad to know you received the attentive service you deserve. If there's anything else we can help you with, feel free to reach out."
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Candace “Candy” Witherspoon

February 27, 2025

5  out of  5
rating by Candace “Candy” Witherspoon
"Lici was efficient and promptly contacted me to discuss the options for adding my new vehicle to our policy. Upon further contact with the dealership I needed to change the policy effective date and when I reached out to Lici again she swiftly replied and got me set up accordingly."
We responded:
"Thank you, Candy, for sharing your experience with us. It's wonderful to hear that Lici was able to assist you efficiently and promptly with adding your new vehicle to your policy. We appreciate your feedback and are pleased to know that Lici could swiftly accommodate the changes you needed. Your satisfaction is important to us, and we're glad we could meet your expectations."
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Daniel J. O'Neal III

February 27, 2025

5  out of  5
rating by Daniel J. O'Neal III
"Reilly O'Neill (no relation) could gently sell a refrigerator to an Eskimo! Knowledgeable and enthusiastic about his work and believes in the services and products he represents. Carry on! Daniel ONeal"
We responded:
"Thank you, Daniel, for your wonderful review. It's great to hear that Reilly's enthusiasm and knowledge made such a positive impression. We truly appreciate your feedback and are glad to know you value the services and products we offer. Your support means a lot to us. Carry on, indeed!"
Profile photo of Matt Kennedy

Matt Kennedy

February 27, 2025

5  out of  5
rating by Matt Kennedy
"I recently reached out to State Farm for a quote on bundling my home and auto insurance, and I had the pleasure of working with Riley O’Neill. From the start, Riley was extremely knowledgeable, kind, and personable, making what is typically a stressful process feel completely seamless. He took the time to explain all my options clearly, ensuring I understood every detail while also working hard to find me the best possible rate. Riley’s dedication and attention to detail were truly impressive, but what stood out the most was the thoughtfulness and respect he showed throughout the process—something you don’t often find in sales reps. It’s evident that Riley genuinely cares about his clients and has a true passion for what he does. I highly recommend him to anyone looking for insurance. If you want a smooth, stress-free experience with someone who puts their clients first, Riley O’Neill is the one to call!"
We responded:
"Thank you, Matt, for sharing your experience with us. It's wonderful to hear that Riley O’Neill provided you with such exceptional service. We take pride in our team's dedication to making the insurance process as smooth and stress-free as possible. Riley's commitment to understanding your needs and finding the best rates truly reflects our values. Your recommendation means a lot to us, and we're grateful for your trust in our services. If there's anything else we can assist you with, please feel free to reach out."
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Diana O'Neill

February 27, 2025

5  out of  5
rating by Diana O'Neill
"Reilly O’Neill was professional and answered all my questions. He responded quickly to my request and always follow up with me. I would recommend my friends to use State Farm on Bay to Bay in Tampa."
We responded:
"Thank you, Diana, for sharing your positive experience with Reilly O’Neill. It's great to hear that he was professional, responsive, and thorough in addressing your questions. Your recommendation means a lot to us, and we're glad to have earned your trust. If there's anything else we can assist you with, feel free to reach out."
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Nagy Elsayyad

February 26, 2025

5  out of  5
rating by Nagy Elsayyad
"I am highly satisfied with the services of Ms. Lici Podasa in this office over the past 10 years. She has always returned my calls promptly, was very personable and helpful and always reminded to get things done in a very timely fashion. She is a credit to her Agency and has never failed me. It is with great pleasure that I write this glowing review."
We responded:
"Thank you for sharing your positive experience with Ms. Lici Podasa over the past decade. It's wonderful to hear how her promptness, personable nature, and helpfulness have consistently met your needs. Your kind words about her dedication and the service provided by our office are greatly appreciated. Your feedback is invaluable to us, and we're delighted to know that Lici has made such a positive impact."
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Susnery Ordonez

February 21, 2025

5  out of  5
rating by Susnery Ordonez
"Mi experiencia es muy buena"
We responded:
"Nos alegra mucho saber que tu experiencia fue muy buena. Agradecemos tu calificación de 5 estrellas y tu confianza en nosotros para tus necesidades de seguro de auto. Siempre estamos aquí para ayudarte con cualquier cosa que necesites."
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Patrick DelBrocco

February 20, 2025

5  out of  5
rating by Patrick DelBrocco
"I have been a Jim Cornwell State Farm customer for the past 20 years. Jim has taken great care of my family and we highly recommend Jim and his team. One team member in particular is Lici Posada. Lici has been our representative for many years and she has consistently helped me in many situation, some dire. She does it with great communication, professionalism and swiftness. I highly recommend Jim Cornwell (he's the Jake from State Farm you see on TV) for all your insurance needs. Pat"
We responded:
"Wow thank you Pat for your kind words very much appreciated. Yes Lici is a pleasure to work with we are blessed to have her as part of our team. I want to also thank you for having faith in our agency for the past 20 years. You and I have seen a lot of history in those 20 years. All the best, Jim"
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yania gonzalez de la cruz

February 3, 2025

5  out of  5
rating by yania gonzalez de la cruz
"La verdad me fue muy bien con la compañera gloria, muy buen trabajo, muy profesional, muy amable. La recomiendo 100-%"
We responded:
"Gracias, Yania! Nos alegra saber que tuviste una experiencia tan positiva con Flor. Tu recomendación significa mucho para nosotros y seguiremos trabajando con la misma dedicación y profesionalismo. ¡Gracias por confiar en nosotros!"